Customer Testimonials

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Yelp Jun 15, 2017
 

WOW, usually I would rather sit in a room full of drunken ex girlfriends while watching the View rather than go car shopping. My salesman Kyle and his Manager Shaunte changed that for sure. Not only was it a low stress environment, they were honest, helpful and upfront. After I visited a couple of other dealerships, I was a bit apprehensive. I was quickly at ease and felt truly welcomed.It was a low stress and relatively quick process. I got the car I wanted at the price we agreed upon. Afterward I was contacted to make sure that I was happy with my new car and they threw in a free detail for me since the car was a bit dusty from the weekend. I know where my car buying business is going from here on. I won't shop for a car without comming to Rock Auto Group first. I can only say that I am satisfied with my car and I have zero remorse for any part of this experience. All I can say is Thank You

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Yelp Jun 12, 2017
 

Ask for Kyle. Worked with him for a few weeks over the phone. Very nice patient and understanding. Helped me get the exact car I wanted and with great customer service. Would recommend him to anyone as well as this dealership everyone In there was respectful patient and nice.

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Google Jun 12, 2017
 

I was not planning to purchase a car, my friend wanted one, my other friend needed one. While waiting for them, I was welcomed like an old friend by Todd - great guy!Ernest was shocked and very patient when I told him I'll need something big enough for full drywall sheets. Sheer boredom made me tell him, 'I'll be back Sunday and if you can get that Pathfinder down to a price I can live with - we got a deal'. Well, my friend didn't get cars but I did!!! At Blue Book price; and after driving it 400 miles north on the 5. I'm the happiest HandyGirl I know. I'm gonna get those girls in there to see Todd and Ernest yet. The entire experience was REALLY comfortable. I appreciate you guys!HandyGirl

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Yelp Jun 11, 2017
 

I was not planning to purchase a car, my friend wanted one, my other friend needed one. While waiting for them, I was welcomed like an old friend by Todd - great guy! Ernest was shocked and very patient when I told him I'll need something big enough for full drywall sheets. Sheer boredom made me tell him, 'I'll be back Sunday and if you can get that Pathfinder down to a price I can live with - we got a deal'. Well, my friend didn't get cars but I did!!! and after driving it 400 miles north on the 5. I'm the happiest HandyGirl I know. I'm gonna get those girls in there to see Todd and Ernest yet. The entire experience was REALLY comfortable. I appreciate you guys! HandyGirl

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Yelp May 29, 2017
 

Overall satisfied and a great place to purchase a used vehicle. The service and the saleswoman was awesome.

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Yelp May 26, 2017
 

Many thanks to Kyle and Yamil! Saw a 2007 Dodge Dakota on TrueCar and sent for an inquiry. The response was timely and representatives very personable. Any minor fixes required, they put pen to paper and guaranteed it. Bottom line, they provided outstanding customer service and made the entire process simple and easy making sure that I was well informed of all documentation. Now I get to take an awesome truck home. Definitely recommending to any family or friends interested in a used car!

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Yelp May 25, 2017
 

BIG SHOUT OUT to Tim, Shawn, Edwin!! Thank you for your great custumer service!! I love my car & you guys stayed within my budget! Shawn & Edwin thank you for the advice, I will follow up on it. If your looking for used but nice vehicle without breaking your budget, this is the place to shop!!

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Yelp May 25, 2017
 

If I could give these guys 10 stars on here, I WOULD! I have been looking around for a car for awhile now. I found Rock Auto Group through my financing company and boy was I glad I picked this place. First off, lots of selection, they have two lots full of cars, all kind of models. Jay was so welcoming and kind,answered all my (100...) questions I had about buying a car even before hitting the lot over the phone. Once I arrived, it was nice to put the face with the voice, I felt more comfortable with pulling up to the Car lot,I did not feel any pressure, it felt like a family just trying to help. Then I had the pleasure to meet Shawn,also very nice guy, good sense of humor, both parties working as a team were able to help me to drive away in almost brand new car at the monthly payment I was looking for. I cant thank Rock Auto Group (Shawn and Jay)enough for all their help.Thank you soo much. Highly advise you to check them out!!!!

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Google May 24, 2017
 

Excellent experience overall

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Yelp May 23, 2017
 

Large inventory. Excellent customer service. Friendly staff. Purchase was smooth....we were in and out in no time. We are very satisfied with our purchase.

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